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Boomerang!

Boomerang!
  • #: 100165
  • Price: $7.99 In Apple Store
  • Category: Books
  • Updated: 2010-01-25
  • Current Version: 1.0
  • 1.0
  • Size: 1.20 MB
  • Language: English
  • Seller: Andrews UK Limited
  • Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 3.0 or later
  • © copyright Andrews UK Limited, under license from Summersdale Publishers Ltd
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Description

Quality customer service is essential in the retail industry, if you wish to create customer loyalty. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of an organisation.

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The information may be outdated (2011-04-12 02:32:54). For actual information go to iTunes


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